Digital Services

Digital tools for the day-to-day work of machine shops

In the day-to-day operations of a machine shop, products are only part of what is needed. Up-to-date technical information, dimensional data, instructions, tables, exercises, and training materials are also essential. Information should be available when needed, without having to search through separate catalogs, emails, and file folders.

Camcut’s website, online store, and mobile application form an integrated digital service offering that includes:

• the Camcut online store for business customers
• technical specifications and availability information for products
• customer-specific pricing
• compatible products, inserts, and spare parts
• downloadable 3D models, DXF files, and technical documents
• thread charts and ISO tolerances
• machine shop glossary
• support content for products and software
• Mastercam exercises and training videos
• calculators, tables, and guides in the Camcut mobile application

These digital services complement Camcut’s personal sales assistance, technical support, training, and expert services. Users can search for products and information independently and contact Camcut’s experts whenever necessary.

Compatible products, inserts, and spare parts

Selecting a cutting tool or tool system usually does not end with finding a single product. A suitable insert is needed for the tool body, spare parts may be required for the holder, and some systems also require adapters, extensions, or other compatible components.

Where possible, the Camcut online store displays product relationships on the individual product pages. Users can check, for example:

• inserts suitable for the tool body
• insert screws and fastening components
• spare parts related to the holder or tool system
• compatible adapters and extensions
• accessories belonging to the same setup
• alternative products and product models

Compatibility information reduces the risk of incorrect selections and makes it easier to put together a functional tool setup. If a suitable product, insert, or spare part cannot be found, users can send a question directly to Camcut specialists using the product-specific contact form.

Downloadable 3D Models and DXF Files

3D models available for download from the online store can be used in the digital design of tools, toolholders, workholding products, and other items.

3D models can be used, for example, for:

• tool libraries in CAM software
• building tool assemblies
• simulating machining processes
• collision checking
• evaluating tool reach
• designing workholding and the machine's work envelope
• documenting process planning
• building digital machining environments

DXF files and technical drawings with dimensions help verify product dimensions, workspace requirements, and interfaces. Model availability and file formats depend on the product and manufacturer.

Ordering, Invoicing, and Delivery

Sales through the Camcut online store are intended for business customers. Prices are shown exclusive of VAT, and the applicable VAT is added to the invoice.

Sales are invoiced according to the payment terms agreed with the customer. Orders placed through the online store are processed by Camcut, after which the customer receives an order confirmation.

Product availability and estimated delivery times are shown in the online store whenever possible. The typical delivery time for Walter Tools and Dormer Pramet stock products is approximately 1–3 business days. Products from other suppliers typically have a delivery time of approximately 1–2 weeks. Delivery times for special products and made-to-order products are determined on a case-by-case basis.

Shipping costs are determined based on the manufacturer, order value, and shipment weight. The current shipping, payment, returns, and other commercial terms are available in Camcut’s terms of purchase and delivery.

Thread Charts and ISO Tolerances

The technical tables on Camcut’s website provide quickly accessible information for machining, design, measurement, and quality assurance.

Thread tables can be used to check, for example, the dimensions, pitches, and drill sizes of different thread types. ISO tolerance tables show limit values based on nominal dimensions, tolerance classes, and fits.

The tables can be used, for example, for:

• checking machining dimensions
• selecting tools and drill sizes
• interpreting drawings
• designing fits
• planning manufacturing processes
• quality assurance
• machining education

The information in the tables is based on the standards indicated in them. Users should verify that the applicable standard is current and confirm the requirements for the product being manufactured, the customer, and the intended application.

Software support pages

Camcut’s software support pages bring together the instructions, files, exercises, and contact channels needed to use the software.

The support content covers topics such as:

• software installation
• licensing and usage rights
• software versions and updates
• the user interface and basic functions
• exercises and example files
• toolpath programming
• settings and file management
• common issues
• starting a remote support session

If the issue cannot be resolved using the support content, Camcut’s technical support is available by phone, email, or remote connection. If needed, support can be combined with training, implementation, or expert services carried out in the customer’s production environment.

Mastercam training videos for flexible learning

Camcut’s Finnish-language Mastercam training videos offer a flexible way to learn the basics of the software, review previously learned topics, and return to individual subjects whenever needed in practice.

The series consists of short, clear videos that progress from the Mastercam user interface and geometry handling to the key toolpaths, tools, machining parameters, simulation, and program verification used in milling and turning.

In manufacturing companies, the training videos can be used for:

• onboarding new users
• independent study of the Mastercam basics
• reviewing topics covered in classroom training
• checking individual functions
• preparing for programming assignments
• maintaining employees’ skills

Users can study at their own pace and return to a specific function, for example when programming a new job or troubleshooting a problematic toolpath. This means that all users do not need to be away from production at the same time for an entire training day.

For educational institutions, the training videos provide ready-made Finnish-language material for teaching Mastercam and modern machining methods. Instructors can use the videos to update their own skills, support classroom instruction, and guide students in independent work.

The training videos complement Mastercam training provided at the customer’s premises. Once the basics have been covered using the videos, the time spent together can focus on the customer’s own parts, more demanding toolpaths, process development, and the actual needs of production.

Mastercam training videos are sold as a separate service. Access is valid for 12 months from the date of purchase. Companies and educational institutions can purchase access for an individual user or a multi-user license for several users.

Multilingual digital services and personalized expert support

Camcut’s website serves users in Finland, Sweden, and internationally. The site has separate country and language versions, allowing products, services, contact information, and commercial terms to be tailored to each market.

The Camcut online store is available in Finnish, Swedish, and English. Support content is also available in other languages, and the Camcut mobile app supports 11 languages. Using the country and language selector, users can access content for Finland, Sweden, or the international site. The product range, prices, delivery policies, and service availability may vary by market.

Digital services make it faster to find information, simplify product comparisons, and allow users to handle the most common tasks independently. The online store, product information, support content, training videos, and mobile app form an integrated whole, complemented by Camcut’s personal expert support.

When users need more detailed product recommendations, technical assessments, software support, training, or process planning, Camcut’s experts are available to help.

Request online store user credentials for your company, explore the Mastercam training videos, browse the technical support content, or download the free Camcut mobile app. Contact us if you need help finding a product, technical information, training content, or another digital service.